From on-boarding new customers to maximizing conversions and retention

Event Based Marketing enables you to communicate at the moment when the customer is most engaged and receptive to your message. 

By responding automatically to the actions of individual customers in real time, they view your campaigns as good service, not sales messages.

The benefits are compelling: reduced attrition, increased customer loyalty and more effective promotions lead to $multi-million increases in revenues.

SeeWhy transforms the economics of risk with dramatic reductions in false positives

Real time fraud detection has up to now been subject to the laws of diminishing returns: the more fraud you detect, the higher the rate of false positives generated. The costs associated with false positives are significant, and lead to many businesses tolerating an ‘acceptable level' of fraud as the cost of doing business.

SeeWhy changes these economics fundamentally with new Behavioral Profiling technology which has a dramatic impact on false positives, cutting them by up to 10x in many cases.

Simple BPEL Integration with BPM

The SeeWhy BPM Integration Kit as a generic toolkit showing you how you can integrate SeeWhy with BPM products. Using Business Process Execution Language (BPEL) the kit guides you through the steps needed to initiate processes within BPEL complaint BPM products, to use SeeWhy as an analytic process step and how to configure you BPM product so that SeeWhy can monitor and alert on processes at runtime. 

The kit is designed for a technical audience, familiar with BPEL and BPM products, and includes code samples and screenshots to enable you to deploy SeeWhy into a BPM environment rapidly.  

• To download your copy of the SeeWhy BPM Integration Kit click here.

SeeWhy for JBoss jBPM

The soon to be released SeeWhy for jBPM is the Business Activity Monitoring (BAM) component of the JBOSS Service Oriented Architecture (SOA) platform and is built on SeeWhy's experience from the currently available SeeWhy BPM Integration Kit.  

SeeWhy for jBPM greatly simplifies adding Business Activity Monitoring and Event Driven Business Intelligence to your JBoss SOA and JBoss jBPM projects. 

Find out more here

Pre-packaged solution for managing on line quality of experience

Do you know when a high value customer is on your site?

Do you know whether they are having a good experience or a bad one?

Moreover, can you do anything to ensure they have a good experience while they are still on the site, in real time? How do you link online customer experiences with proactive phone based customer service?

SeeWhy Customer Experience Manager (CEM), is a powerful packaged analytic solution that tracks an individual’s digital mood resulting from their ecommerce experience. By measuring quality of experience, ecommerce teams can gain visibility into areas of the website causing problems and which individual customers have been affected by poor online sessions.

If appropriate the system can then automatically initiate individual corrective actions. 

Key features:

• Maximize conversions / minimize abandonment
• Real time visibility of site performance
• Integrate personal actions in response to customer individual experiences