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Sourcewire: eCourier.co.uk deploys SeeWhy for event based marketing |
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Link to article...
Windsor, U.K. - June 4, 2007 - SeeWhy today announced that eCourier.co.uk, the online courier company, has implemented the SeeWhy system to provide continuous insight into client usage and enable superb customer service.
“We are a real time online service business – a 24 hour a day, high volume operation. We need to detect when any one of thousands of customers is having a bad day so that we can take action immediately. SeeWhy is the only software on the market that can do this in real time,” explains Jay Bregman, CTO and co-founder of eCourier.co.uk.
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