Link to article...

A study conducted by market research firm Dynamic Markets has today revealed that business intelligence systems are failing to improve operational performance or impact decision making within US and UK businesses. The research, based on interviews with 218 operational executives and front line management and conducted between November 2006 and August 2007, provides a snapshot of current use and satisfaction with Business intelligence systems and their impact on operational performance.

http://www.smartmoney.com/news/pr/index.cfm?story=pr-20071003-000455-0800